Last updated: January 2025
Orders are processed within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.
Free Shipping — All orders ship free within the United States. There is no minimum purchase requirement.
Standard delivery typically takes 3-7 business days from the date of shipment, depending on your location within the United States.
We currently ship to all 50 United States. We do not offer international shipping at this time.
Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package through the carrier's website.
Some of our larger storage cabinets and lumber racks may require additional handling time (1-3 extra business days) due to their size and weight. These items may be shipped via freight carriers with curbside delivery.
If your order arrives damaged, please contact us within 48 hours of delivery at info@theplyman.com with your order number and photos of the damage. We will arrange for a replacement or refund.
If your package is marked as delivered but you cannot locate it, please check with your neighbors and building management first. If the package is still missing, contact us within 5 business days and we will initiate a carrier investigation.
If you need to change your shipping address after placing an order, please contact us immediately at info@theplyman.com. We can only update the address before the order has shipped.
For any shipping-related questions, please email info@theplyman.com or call +1 877 367 6836.