Frequently Asked Questions
Do you ship outside the United States?
Currently, we ship exclusively within the United States. All orders include free shipping with no minimum purchase required.
Is checkout really tax-free?
Yes. The price displayed on each product is the final price you pay. No additional taxes are added during checkout.
How long does delivery take?
Most orders are processed within 1-2 business days. Standard delivery typically takes 3-7 business days depending on your location within the US.
What materials are your products made from?
Our products are constructed from heavy-duty steel, solid hardwoods (including walnut and ash), industrial-grade plastic, and durable polyurethane — all chosen for workshop durability.
Do your storage solutions require assembly?
Most of our products ship ready to use or require minimal assembly. Wall-mounted items include all necessary hardware. Detailed instructions are included with each product.
What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. See our Return & Refund Policy page for complete details.
How do I contact customer support?
Email us at info@theplyman.com or call +1 877 367 6836. We're here to help with product questions, order status, and any other inquiries.